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1.2 Based on 92 reviews
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  • Customers like
    • Money back asap 16
    • Trial order cancellation and no further shipping of any product 4
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    • money stolen from account without permision 77
    • Scam product 20
    • Service 11
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  • 2 days ago
  • #908277

MY MOM THOUGHT THAT THIS SERUM WAS FREE SINCE IT ASKED FOR JUST THE SHIPPING FEE BUT THEY CHARGED HER $119.75. THIS IS A SCAM. DO NOT BUY FROM THIS COMPANY. ALSO, CALL YOUR BANK TO CANCEL YOUR CARD.

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I have been billed $109.79 for eye serum that I did NOT order, also I have been billed $116.26 for Love Hydroderm How dare YOU bill my account without my knowledge. Please send an immediate refund of these products. Valerie Andrews I cannot add any more words as I am totally shocked and upset. If it worked it certainly would be better, what a scam, unfortunately you don't show the billing until well after I started to use it, therefore the... Read more

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My issued was resolved with Hydroderm. After providing a return tracking number, my refund was received in 3 days!! But I will be more vigilant in reading the Ads thoroughly!!!

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They send me the "free trial" , charge me for it and continúe send it me and charging me over and over again, I call and the solution for them is that I need to send it back, but just the last product that they sent me, the other one they charge and I never used it. Not very happy, they used Costco as free trial, and is an scam, I call Costco and they never give free trial, I call My credit card, and in order to get My money back, I need a new... Read more

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For 2 products, Age Defying + Triple Effect Eye =263.29. This is bought from Hydroderm. From Amazon, the 2 products cost 69.94 and they include a Renewal Moisturizer for 31.15 for a total of 101.09. HYDRODERM are ripping me off royaly. I want my money back, stealers. This is my second shipment and I have not used the products yet because I am waiting for them to give me a return number, if not I will send it registered mail, I am not an... Read more

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Money stolen from my account, I did not ask for a monthly shipping of your products...I want my money back and I want you to stop shipping those products to me which are not good and not effective... Read more

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What a fraud scam. Got box for $4.95. Another box landed. Got account printout. Account charged INTL PURCHASE of $259.34 total. So its changing accounts and banks and cards. I hope you get yours you thieving cheating bastards

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Hi there, I am currently in the process of trying to get my money back and I called this number 1- 800-759-8620 and was able to talk to someone, but apparently if you don't return the sample within 30 days you wont get a refund and they will send you more stuff and charge your bank account or credit card!! When you talk to them for a return you must get a Return Authorization Number from them for them to accept the return. They were supposed... Read more

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Ordered free sample from Costco pharmacy,paid for shipping & got charged $1.95 shipping& $119.29 for the product . Also got Loveeyeserum & was charged another $1.95 shipping & 112.66 for a total of$235.85 . I am very upset . Thought I was dealing with reputable co but got scammed Can,t trust anybody anymore . I am a old lady on a fixed income & can,t afford that kind of money for cosmetics . I am going to have to close that account . My husband... Read more

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I ordered a free trial but paid shipping cost. They keep sending me a bottle every week & debit my account. How do I stop this?

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