Hydroderm Complaints and Reviews

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Hydroderm
Main address: 15820 Euclid Avenue 91708 Chino CA
888-460-5888, , info@hydroderm.com
  • 81+3 mobile complaints
  • $13.2K claimed losses
  • $157 average
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  • 1 day ago
  • Cosmetics and Toiletries
  • Lake View, New York
  • Cancelled Product Delivery
  • 14

I have cancelled is product 3 times and continue to receive this product. I just had an argument with customer service rep. I told her I hav sent it back 3 different times and spoke to call also. They continue to charge my credit card. Then they told me the address is wrong. Now after all of this and that I'm sending thpkg just the way I received it but to the different pkg. The are the worst... Read more

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  • Oct 16
  • Cosmetics and Toiletries
  • London, England
  • Free Sample Charge
  • 3
  • 3
  • 90

I am usually so careful when I purchase anything on line but the Hydroderm advert appeared on my facebook I read it carefully and they definitely stated it was a free sample I only had to pay for the postage so I paid but then I received an e.mail shortly after and it stated that I would be charged full price of $85 dollars if I kept it.As luck would have it I paid the postage by Barclaycard so I... Read more

Was this review helpful? 10 0

I applied for free sample and they took £89 from my bank account. How are they getting away with this Add comment

     

  • Oct 05
  • Cosmetics and Toiletries
  • Hydroderm
  • 2
  • 2
  • 87

i was totally scammed into believing i was getting a free sample they have taken two lots out of my bank ,i have been on holiday so couldny check my bank statement ,,first lot was 4 95 ,and then they took another 89 95 three weeks later ,and it made me overdrawn with my bank ,i am totally devastated ,that i could be taken in like this ,they are the *** of the earth ,and i hope they get what they... Read more

Was this review helpful? 3 1

     

  • Oct 01
  • Cosmetics and Toiletries
  • Hydroderm Free Offer
  • 88

A very dear friend of ours is terminally ill and while we were on a memorial page for the Cancer Society, these thieves conned my wife into thinking she was getting a free gift. Complete scam. My wife is scary smart and did not read anything to indicate that she would be charged more than about $6.00 in handling fees. She could not get to the website she needed until she filled out their phony... Read more

Was this review helpful? 3 0

     

  • Sep 25
  • Cosmetics and Toiletries
  • Brisbane, Queensland
  • Unauthorized Charges
  • 1
  • 1
  • 71

I am definately not happy with this company. This is a first time purchase for me on the internet as I've always been skeptical about handing over my credit card details over the internet. I ordered the so called sample bottles and received NOTHING after paying the postage fee and then (just today) I was charged a further $89.95 and $94.95 for not returning a product I hadn't received. ARE... Read more

Was this review helpful? 0 0

     

  • Sep 22
  • Cosmetics and Toiletries
  • Free Trial Bottle
  • 62

BUYER BEWARE!! The so called 'free trial' is completely misleading. I thought I would get 2 sample bottles to try, instead I received 2 full sized bottles and have to pay the full price of $100.00 after the 14 day trial. The other condition is that I receive these bottles every 30 days costing $ $100 every month upon receiving the products. There's no way anyone could use this amount of product... Read more

Was this review helpful? 2 0

     

  • Aug 19
  • Cosmetics and Toiletries
  • Free Sample Charges
  • 192

Just joining the MANY others who too late discovered that the "free" Hydroderm sample has now cost me a further $90, which I am now currently attempting to have reversed with my Credit Card Company and have now cancelled the Card they had access to, in an attempt at stopping the further fraud. Hyroderm does not deliver what as a genuine customer you are seeking - simply a free trial of their... Read more

Was this review helpful? 6 5

     

  • Aug 12
  • Cosmetics and Toiletries
  • Shipping Charge
  • 174

This company is a joke! I signed the box asking for a free sample and I would pay the shipping of. 4.95! On my invoice every month it said 4.95 shipping! I sent them 3 emails to stop sending! We updated our bank account and looked and they have been charging us. 94.50 a month since January! 756.00 dollars later 5 unopened packages I call them today furious ! They tell me too bad you signed a... Read more

Was this review helpful? 0 0

Didn't receive any product at all only a charge to my credit card of $84.95. I phoned the bank immediately to be reversed!! Don't be a victim phone your bank. Add comment

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