1.2
  • Nothing at all10 votes
  • Disgusted feel ripped off10 votes
  • Worst ever4 votes
  • Money taken without permision30 votes
  • Scam product21 votes
  • Money theft from account20 votes
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  • 2 days ago
  • Cosmetics and Toiletries
  • Geelong West, Victoria County
  • Eye Serum
  • 1
  • 1
  • 25
  • REVIEW RATING 4/5

I rang the 1800 No. & told the girl that I was an old aged pensioner & couldn't afford to pay the price of $93.20. So I wanted to cancell the product. She told me that they wud only take $41.60 out of my bank account & that they wouldn't send any more? But while I was away visiting my daughter they sent me another bottle of the product which I'm sending back to them Tomorrow?? But I'm... Read more

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  • Mar 29
  • Cosmetics and Toiletries
  • Brisbane, Queensland
  • Terms And Conditions
  • 1
  • 1
  • 27
  • REVIEW RATING 3/5

I have the same issue with those who complaint about this company here. Order the free sample online but deducted full price after six weeks and before I received the sample. Contacted their customers service and replied:"It was stated clearly that if not satisfied with the sample need to cancel the order with them within 4 weeks otherwise full price will be charged."But we received the product... Read more

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  • Mar 26
  • Cosmetics and Toiletries
  • Adelaide, South Australia
  • Eye Serum Trial
  • 48
  • REVIEW RATING 4/5

I accepted a free trial of eye serum and hydroderm, having to pay for the postage ONLY. Then about 6 weeks later I noticed on my bank statement that Hydroderm had stolen over $200.00 from my account. I never gave them permission to do so. What a scam. When I tried to contact them via email they have ignored me. I wonder why. On their website they have a customer care toll free number which is... Read more

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  • Mar 26
  • Cosmetics and Toiletries
  • Hope Valley, South Australia
  • Skin Care Product
  • 14
  • REVIEW RATING 4/5

I rang this company on the 7th of Jan when I received a package of skincare from you that I had NOT requested. I rang the company twice about this. I asked to be removed from the mailing list & that they were NOT to remove any money from my bank account. I was told that this would be done & the second occasion which was the day after was told that I had been removed. I was only ever... Read more

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  • Mar 26
  • Cosmetics and Toiletries
  • Sydney, New South Wales
  • Trial Product
  • 14
  • REVIEW RATING 4/5

I requested a trail product, send my credit card details, but the comapny continued withdraing money out of my card without my authoroty and... I have only received a once delivery, I DO NOT want any more product and wish to have my money back asap. as these products are not what they calim to be and do not do any thing diffrent to other serums. as I am employed in the beauty industry I am very... Read more

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  • Mar 24
  • Cosmetics and Toiletries
  • Trial Product
  • 30
  • REVIEW RATING 4/5

Ordered 'Trial product' on-line. Pay for postage only...Received the first product months after placing the trial order, then they continually took money on a regular basis from my account without my permission. No further products were received. I have been trying to get a refund from them, but I have been messed around for months trying to get it back. They quoted a reference number saying that... Read more

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  • Mar 21
  • Cosmetics and Toiletries
  • Malvern East, Victoria County
  • Free Trial
  • 97
  • REVIEW RATING 4/5

I, like many others, got sucked in to the 'free samples'. They took over a hundred dollars from my account and I was pissed. I immediately cancelled my card and ordered a new one, that stops them doing it again. Then I put the bank fraud on to them. Then I emailed them. I was getting responses to all of my emails, and a different lie and story every time in return. The last email was asking them... Read more

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  • Mar 20
  • Cosmetics and Toiletries
  • Account Deductions
  • 20
  • REVIEW RATING 4/5

Money taken out of my account without permission or me ordering ANY product Took all money out of my account This is not ethical and is THEFT!!!!!!! Went to purchase something else from my account and WAS made feel like I was trying to purchese a $20 item from my card without sufficient funds. Luckily the company that I was doing buisness with WAS a reputable AUSTRALIAN company. Waited till I... Read more

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  • Mar 20
  • Cosmetics and Toiletries
  • Saint John's, Newfoundland And Labrador
  • Face Serum
  • 12
  • REVIEW RATING 4/5

I thought I was only paying for shipping for trial order only of hydroderm antiwrinke/eye serum!. Cancel immediately and notify me of same immediately! I will report To Better Business Bureau. This is a misleading advertisement and will voice my complaints on every media site I can. In reading reviews this is happening repeatedly and this needs to be stopped,I thought I was only paying for... Read more

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  • Mar 18
  • Cosmetics and Toiletries
  • Wellington, Wellington
  • Triple Effects Eye Serum
  • 25
  • REVIEW RATING 4/5

I was scamed for $112 and cancelled my credit card only to find out that a second debit to my credit card of $117 has been debited before the bank could stop the card. A further disputes form has been filed to the bank to try and retrieve my stolen funds. I feel the these scamming outfits should be banned from any form of internet shopping and the commerce commission should step in and use a... Read more

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