Hydroderm Complaints and Reviews

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Main address: 15820 Euclid Avenue 91708 Chino CA
888-460-5888, , info@hydroderm.com
  • 75+2 mobile complaints
  • $2.9K claimed losses
  • $38 average
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  • Aug 19
  • Cosmetics and Toiletries
  • Melbourne, Victoria
  • Free Sample Charges
  • 138

Just joining the MANY others who too late discovered that the "free" Hydroderm sample has now cost me a further $90, which I am now currently attempting to have reversed with my Credit Card Company and have now cancelled the Card they had access to, in an attempt at stopping the further fraud. Hyroderm does not deliver what as a genuine customer you are seeking - simply a free trial of their... Read more

Was this review helpful? 3 5


  • Aug 12
  • Cosmetics and Toiletries
  • Shipping Charge
  • 102

This company is a joke! I signed the box asking for a free sample and I would pay the shipping of. 4.95! On my invoice every month it said 4.95 shipping! I sent them 3 emails to stop sending! We updated our bank account and looked and they have been charging us. 94.50 a month since January! 756.00 dollars later 5 unopened packages I call them today furious ! They tell me too bad you signed a... Read more

Was this review helpful? 0 0

Didn't receive any product at all only a charge to my credit card of $84.95. I phoned the bank immediately to be reversed!! Don't be a victim phone your bank. Add comment


  • Jul 21
  • Cosmetics and Toiletries
  • Tatamagouche, Nova Scotia
  • Free Trial Charges
  • 2
  • 2
  • 171

I did an internet survey was offered one of three "free gifts". I picked the one with the least shipping and handling. $4.95. A short while later I get a little brown box, no return label, nothing in the box. About a month later I get a second little brown box, again, no labels, no instructions, nothing. I assume they sent it twice in error. Third box arrives....I attempt to find a phone... Read more

Was this review helpful? 2 0


  • Jun 16
  • Cosmetics and Toiletries
  • Anti Aging Product
  • 88

My husband purchased the sample for me. When I get my credit card, not only did I get charged shipping $4.95 & $4.75 (they were shipped in same box), I knew I didn't want to deal with this company. They are scam artist. So my husband called them to say we received the sample, but nothing else & refund our credit card $84.95 & $79.95. Somehow, they told him they would refund 50%... Read more

Was this review helpful? 3 1


  • Jun 04
  • Cosmetics and Toiletries
  • New York City, New York
  • Free Trial
  • 84

Hi, I ordered the Original Age-defying wrinkle Serum and triple affects Eyes Serum- trial samples. They charged me $9.95 shopping fees. Few days later i just received the samples and not started use yet, they already charged my credit card $84.95 and $79.95. When I called them, they blamed me didn't read their agreement clearly. I thought it might be my mistake and told them do not send their... Read more

Was this review helpful? 0 1


  • Jun 03
  • Cosmetics and Toiletries
  • Tallahassee, Florida
  • Hydroderm Rip Off
  • 56

Due to the information on the above site, I will Not take a chance on ordering this product......sounds like another rip off like WEN hair products. Another site to look at is Rip Off.com. It is also helpful in dealing with sites like this one. It is a pity we cannot take these sites at face value. I have found that every site that offers a "Trial Price" for its products (even Garcinia... Read more

Was this review helpful? 0 1


  • May 23
  • Cosmetics and Toiletries
  • Los Angeles, California
  • Order Cancellation
  • 2
  • 2
  • 45

The product is okay... but not worth the expense at $92.60 face serum and $87.15 eye serum. They do an automatic shipping... I was shocked to be billed on their first atuo shipment... I did pay for that shipment... thought it was my fault for not reading the Terms and Conditions. I called when I found these out rates charges on my credit card statement on the 17th of the month to cancel... on the... Read more

Was this review helpful? 0 1


  • May 15
  • Cosmetics and Toiletries
  • Long Beach, California
  • Hydroderm Wrinkle Reducer
  • 30

I was sent a free trial period sample. Weeks later I was charged $96.00. Now they are shipping another product to me and I'm returning it but the company better not charge my checking account. Will take legal matters. The company already got a bogus $96.00 dollars from my account. Are they trying to automatically do this every two months? Never heard of a rip off like this without even... Read more

Was this review helpful? 1 1
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