Hydroderm Complaints and Reviews

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Main address: 15820 Euclid Avenue 91708 Chino CA
888-460-5888, , info@hydroderm.com
  • 85+4 mobile complaints
  • $13.3K claimed losses
  • $149 average
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  • 14 hours ago
  • Cosmetics and Toiletries
  • 32

My wife responded to a adv. that said free but there would be a $4.95 postage charge for each of two products. Then we noticed Hydroderm was charging our credit card account for $102.50 for the first product and $97. for the second product. We never authorized these monthly charges. And, if this was explained on their site, it was either hidden or in very small print. We called the credit card... Read more

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  • Oct 28
  • Cosmetics and Toiletries
  • Face Cream
  • 47

Hi..I have read a few bad reviews. Seriously everyone do you all never learn that ANY creams will take "20 years off your face". I totally understand that we want to believe some "professional s" can come up with a cream that does this. IMPOSSIBLE! BOTOX/plastic surgeries yes is your answer. OF COURSE ITS A SCAM! If you ever again purchase anything make sure the company is in your city. never... Read more

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  • Oct 27
  • Cosmetics and Toiletries
  • Face Serum
  • 27

I ordered, never came, and called them never got through at all. Anyone please help me as i do not want to pay another $94 as i dont want to use the product. How i cancel it? as i call them but never got through at all. even i ordered face serum and eye serum, both never came. I ordered it as there is an offer that saying i only need to pay the shipping (limited offer) but it never came. It says... Read more

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  • Oct 25
  • Cosmetics and Toiletries
  • Portland, Oregon
  • Product Refund Refusal
  • 31

I returned the product in the same package. Didn't even open it. This was 4 mo. ago. They claim they never received it., and refuse to refund my money. I got proof from the Post Office that it was delivered, cause I insured it. They still claim they never got it. They say I sent it to wrong address. All I had was the return address on the package, I had no other address. It is so annoying to deal... Read more

Was this review helpful? 0 0

My wife bought the 2.99 free trail. Now the bank inform us you took 89.99. Im in talks with watchdog and trading standards. Ring us on 07947579602. Add comment


  • Oct 21
  • Cosmetics and Toiletries
  • Lake View, New York
  • Cancelled Product Delivery
  • 44

I have cancelled is product 3 times and continue to receive this product. I just had an argument with customer service rep. I told her I hav sent it back 3 different times and spoke to call also. They continue to charge my credit card. Then they told me the address is wrong. Now after all of this and that I'm sending thpkg just the way I received it but to the different pkg. The are the worst... Read more

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  • Oct 16
  • Cosmetics and Toiletries
  • London, England
  • Free Sample Charge
  • 3
  • 3
  • 161

I am usually so careful when I purchase anything on line but the Hydroderm advert appeared on my facebook I read it carefully and they definitely stated it was a free sample I only had to pay for the postage so I paid but then I received an e.mail shortly after and it stated that I would be charged full price of $85 dollars if I kept it.As luck would have it I paid the postage by Barclaycard so I... Read more

Was this review helpful? 11 0

I applied for free sample and they took £89 from my bank account. How are they getting away with this Add comment


  • Oct 05
  • Cosmetics and Toiletries
  • Hydroderm
  • 2
  • 2
  • 94

i was totally scammed into believing i was getting a free sample they have taken two lots out of my bank ,i have been on holiday so couldny check my bank statement ,,first lot was 4 95 ,and then they took another 89 95 three weeks later ,and it made me overdrawn with my bank ,i am totally devastated ,that i could be taken in like this ,they are the *** of the earth ,and i hope they get what they... Read more

Was this review helpful? 3 1


  • Oct 01
  • Cosmetics and Toiletries
  • Hydroderm Free Offer
  • 109

A very dear friend of ours is terminally ill and while we were on a memorial page for the Cancer Society, these thieves conned my wife into thinking she was getting a free gift. Complete scam. My wife is scary smart and did not read anything to indicate that she would be charged more than about $6.00 in handling fees. She could not get to the website she needed until she filled out their phony... Read more

Was this review helpful? 5 0

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