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  • Customers like
    • Money back asap 15
    • I liked nothing about this product and this company 5
  • Customers don't like
    • money stolen from account without permision 77
    • Scam product 18
    • Service 11

I ordered the "free" trial sample. It is not free and when I called to tell them to stop taking money out of my account, the woman then explained to me that the package I received was not a "sample". I have paid over $120.00 for the eye serum and over $130.00 for the face serum. Either way, I am not happy and have never paid that much for any face product. I think I will have to close my bank account to keep them from taking anymore money. This is very deceiving marketing and this company should be sued, but I am sure there is something in... Read more

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Scam cant cancel account need refund on all products Add comment

I ordered a 30 day sample from Hydroderm that was supposed to cost 13.35 after shipping and handling. I received two small bottles that i presumed were my 30 day sample. I tried it for a coupke days and did not like it. Then I noticed my credit card was charged $114.41 and $121.14 from the company. They said they would reimburse me the $114.41 and $121.14 after I paid $15.90 to send the product back. I am still waiting dor reimbursement and it has been two weeks since they recieved the package. They say it will be another weke for... Read more

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ordered two small samples on CHCH online steaming of new, saw the ad, thinking it was legitimate, paid S&H. took 10 days to get, then two weeks later $133. dollars was stolen from my credit card. Called to complain, told i agreed to this amount, which i had no idea about. Visa told me there were scamming so changed my Visa number. finally gave me a bogus address to mail items to in Toronto which does not exist. Scammers. calls to them keep me on hold constantly. i will continue to spread this news and call them to complain. not a... Read more

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What a rip off !!! Advertise through Facebook as a free trial offer costs shipping only .... NOT..a charge goes through your credit card for an exorbitant amount of money . Shame on me for thinking something is for free .... Add comment

I followed a link for this sample and gave credit card for shipping. I did receive a bottle but two weeks later $124.95 was on my bill. I can't afford this nor would I ever pay that kind of money for 1 small bottle. I don't know what can be done! I don't know if it's Freebies Frenzy fault or Hydroderm but this isn't fair! If they want to ship me more bottles that actually add up to that amount I would be okay with that but this is ridiculous. I'm tired of theses companies tricking you into ordering samples then nail you with $120 extra in... Read more

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I filled out an online form to receive a sample of their face and eye cream...I kept getting them every month and asked to be removed from the mailing. the two items ship separately and are billed separately despite signing up for both under one name. I aM STILL GETTING BILLED FAR MORE THAN THE SAMPLE COST. I am being charged 121.00 every month despite cancelling. I am not sure who needs an entire bottle of cream every month. How do I get out of this and recover my money? I am not sure why I need a hundred words to fill this out, who... Read more

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My wife was just ripped off as well. She ordered the free trial and then there was another charge for something called Loveeyeserum as well?? They say pay for shipping and its free. then must be in small print somewhere they say its a trial and you will be charged full at 18 days? Never seen that!! called them and they say will get a 25% discount, HUH? We also seen many others with similar issues. Calling Visa right now to see what they can do as ok we got duped but we didn't authorize another mystery charge called. Loveeyeserum Stay away... Read more

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Try a sample they charge me 4 times a product in 3 month they won't refund. Be careful with them Add comment

I half filled out their online form to try the product for "free" when I decided not too. They had enough information to contact me. The "customer service specialist" was overbearing. I stupidly gave in, out of frustration and gave them my credit card. The $4.95 charge for shipping showed up on my statement as $6.53 + $6.81. I was assured I would receive an email so that if I wasn't happy with the product, I could stop further shipments and charges. Over 2 weeks later, I still have not received an email. Today I received the product only, no... Read more

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