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  • Customers like
    • Disgusted feel ripped off26
    • Money back asap8
  • Customers don't like
    • Money taken without permision42
    • Money theft from account26
    • Stole money from account22
  • From mobile
  • Hydroderm
  • 2 days ago
  • by anonymous
  • #692975

This company deliberately does not provide any contact information with their billing. They continue to charge my credit card for a product I neither want nor wish to receive. Please discontinue shipping this product and reimburse my account. Add comment

  • Sep 01
  • Cosmetics and Toiletries
  • Calgary, Alberta
  • Eye Serum Face Serum
  • 26
  • REVIEW RATING 4/5

I WAS TO PAY FOR THE TRIAL, JUST SHIPPING AND HANDLING IT CAME I DIDNT EVEN OPEN IT BECAUSE REALIZED FOR THE TRIAL AFTER 14 DAYS THEY WANTED 89.95 PLUS SHIPPING AND HANDLING PLUS EVERY 18 DAYS I AM NOW ENROLLED IN AN AUTO SHIP PROGRAM???? WTF PHONED TO ASK HOW TO RETURN IT WAS OFFERED 25 THE 50 PERCENT OFF i SAID NO I DONT WANT TO BE IN AN AUTO SHIP INSTRUCTIONS PLEASE!! HAD TO ARGUE WITH THE SO... Read more

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  • Aug 27
  • Cosmetics and Toiletries
  • Penticton, British Columbia
  • Hydroderm
  • 48
  • REVIEW RATING 3/5

Hi , I had only just entered my phone info into the hydroderm site that offered the free deal and was looking at the payment options (no Paypal - so I didn't bother), when my phone rang and it was someone calling from the hydroderm site! I had kind of an odd feeling about giving out my card info, so declined the offer. Then I looked up online and saw that some people had had money taken out of... Read more

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  • Aug 24
  • Cosmetics and Toiletries
  • Ripley, Ontario
  • Eyeserum 8002180465 And Hydroderm 8007598620
  • 2
  • 2
  • 102
  • REVIEW RATING 4/5

The product was advertised to be sold for the shipping charges ONLY!!! When I ordered the product I could not find the total that I would be charged, no actual amount owing was ever presented. No invoices were ever sent to confirm this order. I get my MC and find that charges of $113.57 and $120.25 are added to my account!!! This is on product eyeserum 8002180465 and Hydroderm 8007598620. I... Read more

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  • Aug 14
  • Cosmetics and Toiletries
  • Ottawa, Ontario
  • Hydroderm Free Trial
  • 1
  • 1
  • 13
  • REVIEW RATING 4/5

I ordered the free sample and was charged $113 for it. I'm not paying I need a refund immediatly. Read more

Was this review helpful? 0 0

Paid 6.95 think it as a free sample then charge me $175 & other $118 taken out of my account with my permission very ripped off refunded me $118 but not $175 as it was out of the 30 day guratee which I didn't know I was being charged for very pissed Add comment

  • Aug 05
  • Cosmetics and Toiletries
  • Saint Kilda, Victoria County
  • Hydroderm Beauty Product
  • 1
  • 1
  • 147
  • REVIEW RATING 4/5

luckily i checked my bank account....unauthorised withdrawals from this company of thieves ...with nothing in return!!! This is a scam - beware !!! I now have to trawl the internet to find these bastards and make sure this doesn't happen again. I paid to receive the test samples, and am now being changed randomly, without notice or permission , for products i don't even receive. can anyone... Read more

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  • Aug 04
  • Cosmetics and Toiletries
  • Mount Valley, Alberta
  • Hydroderm Eye Serum
  • 1
  • 1
  • 166
  • REVIEW RATING 4/5

I ordered their "free trial" only pay shipping for eye cream and face cream. I didn't receive it for 2 weeks and then was on holidays once I came home I used it for 2 days and my eyelids are burning and blotchy red. This morning I see that the company charged me $114 for eye serum and $121 for face cream!!!! I contacted them and apparently it is free for 2 weeks while you try it, if you don't... Read more

Was this review helpful? 2 0

  • Jul 30
  • Cosmetics and Toiletries
  • Hydroderm Trial
  • 147
  • REVIEW RATING 5/5

I ordered "trial" bottles of wrinkle cream & eye serum on 15 June. Arrived 23 June. Didn't like product and, stupidly, didn't read fine, wee, miniature print saying I'd (after receiving trial) be billed AUD$109.95 + $8.95 p&h for eyes & AUD$114.95 + same p&h for wrinkles and billed monthly thereafter. On 20 July another wrinkle cream arrived (no eyes) & I immediately rang... Read more

Was this review helpful? 1 0

  • Jul 29
  • Cosmetics and Toiletries
  • Hydroderm Free Trial
  • 2
  • 2
  • 50
  • REVIEW RATING 4/5

I signed up for a free sample and so far they have taken nearly $300 out of my account. It was suppose to be $6.95 as I live in Australia I am now going to have to close my account. I cannot seem to get their phone number or address to send back their rubbish rubbish back. You would think it would be illegal to take one's money without their consent? It said free trial you just pay for postage I... Read more

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