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Home  »  Consumer Reviews  »  OTHER  »  Hydroderm does not refund
Hydroderm does not refund
Mar 30, 2008
Hydroderm complaint by Donya
The trial period starts when it is sent, not arrived. I live far from the mail center and didn't receive the product for about a week. I would have had only a 2 week trial period instead of 30 days if I could have returned it then. I was a little late and asked for a refund and have never heard from them. I like the lip products but mostly the Hydroderm internet cite only shows the skin products. I am trying other products for now like M.Asm and Ice lip enhancer. I will never do a "free" trial again with anyone.

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1. Written by tina, on 21-05-2008 07:43

:( I sent for the "free" trial offer...did not like it...was not worth the money. Sent it back..followed all the directions..put ra on envelope, etc. THEY CHARGED MY CARD ANYWAY.. called...said they never received the product...hmmmm...thats funny, you sent me a confirmation for returned merchandise...and told me you would not charge me....asked to speak to a supervisor....would not connect me, but rep said my account would be credited within 72hrs...3 days later, no credit...called again DEMANDED to speak to supervisor....asked her why my account had not been credited..."mistake", but would be for sure.....5 days later...no credit...this is a scam ...I WILL be filing a complaint with Attorney General.....

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