Pissed Consumer - Hydroderm Identity Theft We never ordered this. How did they get our credit card #? Help!

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Hydroderm Identity Theft We never ordered this. How did they get our credit card #? Help!

May 30, 2008

Hydroderm complaint

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One day 3 boxes just appeared with my husbands name on them. They said they already had our credit card number and would bill our account. How did they get our credit card number? This is clearly a case of fraud. So far we have had little success with them.

Does anybody know of a way that woks to get them off our backs! I have already been in touch with our bank and they are alerting their fraud department. I only hope we don't have to cancel our credit cards but we will if we have to. This ***!!!

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Comments (3)

1. Written by wtf!?, on 26-06-2008 22:13

The same thing just happened to me. I got home today, and there was a box at my door... addressed to "Calvin" and my last name. My first name does start with a C, but it's certainly not Calvin. I've never known a Calvin in my life. ANYWAY, I opened it, immediately called my mom, who I share a bank account with, and asked her if she's requested a free trial. Nope. And the credit card it was billed to was mine, anyway. So I went to their website, typed in the user name & password provided, and sure enough, my last name credit card & address. I am stumped. I've already gone to the bank to cancel my credit card, which is giong to be a goatf**k to deal with bills that come out on auto-pay. I am quite annoyed. I will be calling those scandalous jerks tomorrow to inform them that my bak has been alerted to fraudulent activity involving their company, and that if they ever send me anything, or charge me for anything ever again, charges will be filed. This is ridiculous. How can they do this to people? They are just preying on people to shove stuff to the side and will forget about their $80 charges coming out every 60 days... never mind the fact that no one ever even requested their crappy products.

Best thing I can hope for coming out of this BS is that maybe I can sell this crap *NEW IN BOX* on eBay!!! :o)

I should get something for the hassle, shouldn't I? :eek

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2. Written by Zome, on 26-06-2008 20:11

I saw two charges on my Visa , i

contacted my Visa company right away and had my card cancelled.

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3. Written by Simply me, on 08-06-2008 02:33

This happened to me too and my husband had a theory that somebody earns a small profit on signing other people up to things like this (this girl This e-mail address is being protected from spam bots, you need JavaScript enabled to view it also signed me up for bookclubs, cuur trial, travel agencies etc.) but I don't know how they get your cc no. I called all the companies and they all told me to keep the products and said they would close my accounts.

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