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1.2 Based on 95 reviews
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  • Customers like
    • Money back asap 16
    • Trial order cancellation and no further shipping of any product 4
  • Customers don't like
    • money stolen from account without permision 77
    • Scam product 20
    • Service 11
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Last month I received an email regards to purchasing a Hydroderm product as a gift and I was just charged for shipping. That was OK. I just wanted to try the product and then If I wish I would order another one. However, I realized that I was charged US$ 89.95 on my Visa credit card this month, again. When I was getting that product as a gift, I did not know that I will be automatically charged the next months. You should have mentioned it to... Read more

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I purchased a small sample from hydroderm without realizing I was agreeing to a costly nightmare which has taken me months to sort out and hundreds of dollars. I returned the product and then was charged the USD fee for shipping and given a credit minus this fee. this was only after multiple phone calls. Do not deal with this company at all!! The product does not even work so not worth it. The sample is not worth the headaches you end up with as... Read more

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I did some trial offer I was only 5 for shipping and these bastards have taken over 200.00 from my account I'm soooooo pissed I will sue there butts !!!!!!

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Warning this company is impossible to deal with. First of all they offer to give you a sample to try but charge you before the product even arrives. I called to complain but because I hadn't tried it yet and they offered to reduce the cost I decided to try it. Before I was able to cancel the product they again sent out an auto-shipment before the date I was given to call and cancel and this time even though I was charged for both creams only... Read more

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They stole over 1100 out of my mothers account. Requested numerous times for them to cancel and never did. Only way to stop them was to cancel credit card. $1100+ no penioner can afford!!

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MY MOM THOUGHT THAT THIS SERUM WAS FREE SINCE IT ASKED FOR JUST THE SHIPPING FEE BUT THEY CHARGED HER $119.75. THIS IS A SCAM. DO NOT BUY FROM THIS COMPANY. ALSO, CALL YOUR BANK TO CANCEL YOUR CARD.

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I have been billed $109.79 for eye serum that I did NOT order, also I have been billed $116.26 for Love Hydroderm How dare YOU bill my account without my knowledge. Please send an immediate refund of these products. Valerie Andrews I cannot add any more words as I am totally shocked and upset. If it worked it certainly would be better, what a scam, unfortunately you don't show the billing until well after I started to use it, therefore the... Read more

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My issued was resolved with Hydroderm. After providing a return tracking number, my refund was received in 3 days!! But I will be more vigilant in reading the Ads thoroughly!!!

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They send me the "free trial" , charge me for it and continúe send it me and charging me over and over again, I call and the solution for them is that I need to send it back, but just the last product that they sent me, the other one they charge and I never used it. Not very happy, they used Costco as free trial, and is an scam, I call Costco and they never give free trial, I call My credit card, and in order to get My money back, I need a new... Read more

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For 2 products, Age Defying + Triple Effect Eye =263.29. This is bought from Hydroderm. From Amazon, the 2 products cost 69.94 and they include a Renewal Moisturizer for 31.15 for a total of 101.09. HYDRODERM are ripping me off royaly. I want my money back, stealers. This is my second shipment and I have not used the products yet because I am waiting for them to give me a return number, if not I will send it registered mail, I am not an... Read more

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