Hydroderm - Cancellation

290 of 370 Hydroderm reviews

I have cancelled is product 3 times and continue to receive this product.I just had an argument with customer service rep.

I told her I hav sent it back 3 different times and spoke to call also. They continue to charge my credit card. Then they told me the address is wrong. Now after all of this and that I'm sending thpkg just the way I received it but to the different pkg.

The are the worst possible customer service I have received. I've asked for my credit card to refunded for 3 months and they claim they never received the items I return. It's a scam and don't believe this product. Some one needs to investigate this product and th way they do business.

This is outrageous and I also asked to speak to a supervisor and of course no one was able .

She even kept offering me 25% then 50% off don't be fool.I've taken a pic that it's going back AGAIN today

This review is a subjective opinion of a user.
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More Review Details

  • What I liked
      No items
  • What I disliked
    • Scam product

Reason of review:
Poor customer service
Preferred solution:
Full refund
Monetary loss:
$300
Product or service
Delivery
Review category
Cosmetics and Toiletries
review #548864 by

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Dsp

Dec 30, 2014 #923327

Um, that's not the right zip code. Google zip code for Sherman Oaks CA. It will start with a 9. "1" is East Coast, "9" is West. smh...

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