Hydroderm
Reviews and Complaints
Free sample, but charged over $170 without my awareness
Theives
- Being scammed
Preferred solution: Full refund
Total scam, even after cancelling my acount
- Product
- Money taken without authority
- Being scammed
It does not work
Took money out of account, even after I called bank to alert them
DON'T GET CAUGHT
any "free offer - only pay the shipping" is like this. To stop monthly payments being taken from your account, in the very small print is a warning that unless you let the shipper know within 30 days that you do NOT want monthly shipments, they will continue billing you and taking money from your account.
It's not just Hydroderm - all offers like this will take your money. I know because I was taken - just once - and it took me six months and a lot of emailing, involving my bank, and arguing before I got my refund.
All that fuss and bother is a nuisance. So, if you want to order a product, do through Amazon - don't take advantage of these "free" offers from the product's site.
Fraud scam!
- Not clear at all and not authorized for second charge
- Its a scam
- Product is not usefull at all
Preferred solution: Full refund
What a rip off scam this company is, and the product doesn't even work at all!!!!!
- Withdrawal from account without authority
- Product is not usefull at all
Preferred solution: Full refund
MONEY stolen from my debit without permission!!! $370 in USA funds stolen from my debit!!!
Preferred solution: Full refund
Clinique/Hydroderm -Free Trial - SCAM!
I noticed an ad to try some free Clinque products on Facebook. The ad mentioned paying for shipping only.
I did that and received the 2 products a short while later. They were not Clinque but Hydroderm. I did not think much of it and thought I would try it anyway, since it was a free sample. Then I received 2 more bottles this month (which I was not expecting) and found out that I had been playing approximately $137.00 a bottle for the month of February and was charged again for March!
I called Visa, they told me it was legitimate and that I needed to get an email from the company stating that I had cancelled the order and to send back the samples that I just received and try to get a refund. I did call and was told that I would get an email with the information. After waiting and not receiving an email, I called back. I was told these things take time!!!!!!!
Then I was given an authorization number and address to send it back to. After reading all the other posts, I am not confident that this will happen and am thinking about just cancelling my card and harassing them until they send me an email stating that I have cancelled.
Do NOT buy this product! Clinique should be concerned about this company using their name to defraud people.
DO NOT ORDER `FREE` Trail or Sample from Hydroderm
Preferred solution: Full refund
Hydroderm Serum Free Trial Review
Hydro Derm
Preferred solution: Full refund
Ripped Off
- No solution to my refund
- I didnt know i had to call in to return their items
- Return policy sucks
Preferred solution: Full refund
"FREE" trial very deceptive and AWFUL customer service!
Preferred solution: Full refund
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.
Thank you for this review!
I WOULD ADVICE ALL THE PEOPLE WHO HAVE BEEN SCAMMED INTO PAYING FOR FREE SAMPLES TO CONTACT:
CONSUMER AFFAIRS and CBC's MARKET PLACE
THEY LOVE TO GO AFTER SCAMMERS LIKE THESE PEOPLE - I HAVE CANCELLED MY VISA CARD SO THEY CAN'T CHARGE ME AGAIN.
GOOD LUCK TRYING TO GET YOUR MONEY BACK, MY BANK TELLS ME THAT YOU HAVE 90 DAYS AFTER THE CHARGE IS POSTED ON YOUR STATEMENT TO COMPLAIN AND MAYBE THE BANK CAN HELP!
Many companies do this scam because they know people do not read "the fine print." These same people also either use a debit card or give them access to their bank accounts because it is somehow easier.