I did an internet survey was offered one of three "free gifts". I picked the one with the least shipping and handling.
$4.95. A short while later I get a little brown box, no return label, nothing in the box. About a month later I get a second little brown box, again, no labels, no instructions, nothing. I assume they sent it twice in error.
Third box arrives....I attempt to find a phone number on the shipping label, nope, on the bottle, nope...so I google and eventually find a phone number. I explain the situation to the lady who basically tells me I am a liar and I obviously went on their site and ordered the product? I ask to speak to her supervisor...so she hangs up on me. Second phone call nets a more "reasonable" associate.
She explains I should have gotten a confirmation email and invoice....upon checking lo and behold they don't have my correct email address. Oops says she. But I am past the 30 day money back guarantee. I explain "why would I think there is a 30 day money back guarantee for a product that I didn't order other than a free sample" After much debate she agrees to let me return the product.
I package it up, send it expedited parcel back and wait for the credit. I did manage to get 1/2 my money back ; however, because I was ....
wait for it "Past the thirty day money back guarantee period" I cannot get the rest. The result, I have contacted my bank's fraud department and have begun opening my large mouth telling about this back handed fraudulent waste of money company
Review about: Hydroderm Free Trial.
Monetary Loss: $200.