Manufacturer: Hydroderm Category: Customer Care Clear all filters (6 of 6 reviews match)
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Hydroderm Canada À l’attention de Mme Acha Entendu que, suite à la conversation téléphonique du 7 décembre 16, ou vous vous êtes engagée à me faire parvenir la procédure dans le but que vous me remboursiez les montants ci-dessous inscrits et que je n’ai rien reçu de...
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Anonymous
Jeff

12 Dec 2016 viens d'arrivé le même problème a ma blonde, que doit on faire ?

Product
Hydroderm Customer Care
#970207
Reply to reviews
I have been waiting for resolution on this issue.I didn't get reimburst for the products I sent back several months ago. I send back 4 boxes of face cream and eye cream. I didn't know I had to call the company to let them know I was sending them back. I did't open...
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2.3
Hydroderm Caledon, Ontario
Product
Hydroderm Customer Care
I liked
  • Shipping came when they said it would
  • It was great untill i returned something
  • It was really good
I didn't like
  • Return policies are nil
  • I didnt know i had to call in to return their items
  • Money not refunded
#943263
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They said if i paid for shipping, we can get a "Free" sample.We noticed many bad reviews after paying for shipping so when we received the products, we didn't use them and we contacted the company to not continue charging us. The lady over the phone rudely told me that...
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2.3
Product
Hydroderm Customer Care
I liked
  • Trial order cancellation and no further shipping of any product
I didn't like
  • Money not refunded
  • Not clear at all and not authorized for second charge
#874929
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ALWAYS READ 'TERMS & CONDITIONS'. Plain print it reads: Terms of Offer Try Hydroderm for 14 days trial. Upon shipment, your credit card will be charged the trial price of $4.95(shipping and handling), plus applicable taxes. At the end of the 14 day trial, if...
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Product
Hydroderm Customer Care
#576352
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I recently tried the hydroderm samples of which I was happy enough to have paid the postage for. It was advertised as a 'free' trial which I was wary about so was not surprised to find out it was in fact a 14 day trial. I decided to give it a go anyway and was wiling...
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Anonymous
Anonymous

Hi I was riped off as well free trial it was ment to be but they took $6.17 on 10 Dec 2014 then charged me $106.73 on the 30 Dec 2014 they took it out of my bank with out me k...

Anonymous
louise

hi this has happened to my mum you need to ring reading standards there is a case against them and they more evidence to shut these people down , have you had any luck getting...

Product
Hydroderm Customer Care
I didn't like
  • Whole service
#559703
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Hydroderm Customer Care Review

#602191
Ordered the trial, i did not like the sticky product and gained no benifits from. I consequently tried to call the customer service number but it did not work, now im stuck with a product i dont like and paying full price... Feel like i have been scamed. I will call consumer affairs and see where i stand.
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