Manufacturer: Hydroderm Category: Free Trials Clear all filters (18 of 18 reviews match)
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I thought I was getting free samples and just paying postage and I have the receipt to prove it.However, when I received my credit card statement I was surprised to learn that they had charged me over $170 USD on my card. I can't even use this product as it burns my skin and irritates my eyes. Now I just got another package from them and they are sending me more. There was no name on the outside of the box and no invoice inside. I tried calling...
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Anonymous

Anonymous I am actually in the middle of a dispute with them through my credit card. I have an email you can reach them at, and I told them I was NOT satisfied with their product, want...

1.0
I didn't like
  • Lied about free trails pay only shipping handling
  • Unauthorized charges
#868664

Bonjour j ai fait annulé l abonnement, vous avez quand même prise de l argent sur ma carte de crédit d environ $116.84. Je suis tellement decue Ma carte est Master Card Capital One [REDACTED] Vous avez pas respecter mon choix. On m avait prevenue que votre compagnie fesait cela, mais moi je vous avais fait confiance. Je vous ai telephone mais c est seulement en anglais. Alors respecter ma demande s il vous plait. Sinon jy ferai suite je veux...
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1.0
I didn't like
  • Argent pris sans autorisation
#862174
Yep got scammed and I should know better! Pop up on my computer and I signed up to get some "samples" of the Hydroderm anti-wrinkle and eye products. The product arrived and I tried it a couple of times and decided it was garbage, very watery and definitely not doing a *** of a lot. Surprised that there was no information about the ingredients in the products included on or in the packaging. Decided I had been ripped off for the cost of the...
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1.0
I didn't like
  • Scam product
#859382
I did receive a bottle but two weeks later $124.95 was on my bill. I can't afford this nor would I ever pay that kind of money for 1 small bottle. I don't know what can be done! I don't know if it's Freebies Frenzy fault or Hydroderm but this isn't fair! If they want to ship me more bottles that actually add up to that amount I would be okay with that but this is ridiculous. I'm tired of theses companies tricking you into ordering samples then...
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Anonymous

Anonymous A virtually identical situation, except I had two payments one for shipping then another a few days later for 114+$.
This is pure and simple blatant thievery not to mention...

ransom

ransom Yes, you get a choice when your order (most companies don't give you a choice) of autoship and save - or - just get a sample. The autoship option is first so you probably did...

I didn't like
  • Hydroderm
  • Taking money from my account without permission
  • Hydr
#827213
I filled out an online form to receive a sample of their face and eye cream...I kept getting them every month and asked to be removed from the mailing.the two items ship separately and are billed separately despite signing up for both under one name. I aM STILL GETTING BILLED FAR MORE THAN THE SAMPLE COST. I am being charged 121.00 every month despite cancelling. I am not sure who needs an entire bottle of cream every month. How do I get out of...
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I liked
  • Money back asap
I didn't like
  • Being ripped off
  • Anything about the product
  • Overcharged
#825397

She ordered the free trial and then there was another charge for something called Loveeyeserum as well?? They say pay for shipping and its free. then must be in small print somewhere they say its a trial and you will be charged full at 18 days? Never seen that!! called them and they say will get a 25% discount, HUH? We also seen many others with similar issues. Calling Visa right now to see what they can do as ok we got duped but we didn't...
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Anonymous

Anonymous Visa couldn't do anything to help.
The Company said we can't send it back as my wife agreed to a 25% discount and it was too late ...
All i can say is this is a well t...

1.3
I didn't like
  • Not clear at all and not authorized for second charge
#824843