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I was sent to a website by Kohl's online to take a survey for a free gift. I don't trust these offers and never have. But I read customer reviews that you pay only $4.95 in shipping and handling and it's the truth! No more than that! Against my better judgment I did...
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#1034425
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Having been conned with this kind of offer before I was very careful when I ordered this FREE TRIAL. It said nothing about a monthly subscription so I gave them my credit card number to cover the shipping costs and now find out that they have billed me nearly $250 for...
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Anonymous
mike

lets file a lawsuit

Anonymous
Fran

I just had the same experience and had them reverse the charge on my credit card, but they were very resistant at first. I ended up losing my temper, then suddenly, it all got...

1.0
I didn't like
  • That my credit card was charged without my permission
#1030736
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Stealing money from accounts as I was not informed they would take ANYTHING from my account OTHER that the shipping for the trial. .. Next month I had almost $300 missing from my account.Overstocking fees thru the roof. The rudest and most unhelpful service I have EVER...
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Anonymous
Anonymous

I also got their information from COSCO‘s website. I was attractive by the big promotion that I just paid a few dollors and get some products although I'm not familiar with t...

Anonymous
Anonymous

It is a terrible company, terrible management. They stole my money from my account too. I feel angry.

I didn't like
  • Dealing with anyone or any product from this company
#1054257
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Hydroderm - No good product

Hydroderm
#1054059
1.4
Details
This product is like putting milk on your face and does nothing for you. I don't wish to receive anymore and like another I don't know how to cancel as there is no where to do that
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Advertised vs Delivered
Customer service
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Website

Hydroderm - I too ordered sample and was charged 239.88 canadian. I called them and wrote them not to send me any thing. Today i received another package from them. I am nos cancelling my credit card because

Hydroderm
#1053908
1.0
Details
I am afraid they will send me more.
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Diversity of Products or Services

Hydroderm - It does not work

Hydroderm
#1045777
1.0
Details
It doesnot work a d I dare anyone to try and cancel out of this. Finally had to cancel credit card! Really sucks!!!!!
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Advertised vs Delivered
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Hydroderm - Total scam, even after cancelling my acount

Hydroderm
#1044089
1.0
Details
Ordered the free sample, then was duped 130$. I then called and cancelled my account and one month later, I noticed another 130$ removed from my account.... called and they "claim" I will be refunded... still waiting to see if that will happen. Is anyone interested in starting a class action lawsuit against these crooks?
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Advertised vs Delivered
Customer service
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Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Website

I ordered a sample and, much to my surprise, got charged over three hundred for two products. Since when does that constitute a 'sample?' It is just a whole lot of lies and fake testimonials. Am NOT taking delivery and the PO is returning it for me. Whoever this scam...
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#1090304
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Like the previous person I didn't like the product and couldn't find an address to return it to. Got charged $540.00 which I can't get back. The manager suggested that if I return the product for a partial refund (offered 25%) they couldn't 'guarantee' they would...
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1.0
#1061529
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Any details on how to stop authorized payments? I might just cancel my card! I didn't read the fine print and my bad for actually trusting a company with a known brand name. Any other information some one could give with details on phone numbers and addresses would be...
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Anonymous
Anonymous

Do not trust ANY online beauty company not to enroll you in auto-pay subscriptions to their overpriced products ! It's how they make their millions -

I didn't like
  • Money taken in error
  • Fine print
#1041072
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I received the product and had decided not to suscribe to this product so I notified them and returned the unopened containers back to them (at my expense) and come my next months billing on credit card there was another full charge of the product (>125.00 canadian)....
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I didn't like
  • Product returned unopened
  • Product returned unopened and then still charged on credit card
#1055774
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I got the free product and decided I didn't want to subscribe. I was surprised when I got a new shipment the next month and my credit card had a charge of 125.00. There is no contact information to be found to contact the company. Not good business in my view.
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Anonymous
Annomous

I called the company using the number I got from pissedcostomer.com Hydroderm customer service couldn't find me in their system at all. I wonder, is it because I got a new cre...

1.0
#1080442
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Applied for free sample and paid postage for same via credit card. Subsequently had over $200 charged to my credit card. Total rip off and upon phoning customer service was given total round advising initially that no refund would be forthcoming. My card was charged...
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#1046387
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Contact Hydroderm

Mailing Address:
Hydroderm
15820 Euclid Avenue
Chino, CA 91708
Phone:
(800) 759-8620
More
On March 4 I ordered two free serum samples - paid postage when it arrived there was no return address-samples were not packaged have not used them and when I checked my credit card there were two charges of over $100 US I called and they said they offer nothing for...
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1.0
I didn't like
  • I want my money back in full payable us dollars
  • No information
  • Rude customer
#1027806
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