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I noticed an ad to try some free Clinque products on Facebook. The ad mentioned paying for shipping only. I did that and received the 2 products a short while later. They were not Clinque but Hydroderm. I did not think much of it and thought I would try it anyway,...
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#1023774
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MONEY stolen from my debit without permission!!! $370 in USA funds stolen from my debit!!! I thought I was ordering from Clinique! I called them and they have no trace on my two mini hydroderm products, wrinkle serum and eye serum. Ireceived these two mini samples. NO...
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1.0
#1023680
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I purchased a free sample, pay just for shipping, $4.95 as advertised. I gave my credit card number only for shipping costs, not for future purchases. It took a week before I received the sample, meanwhile they charged my credit card before I had completed the 14 day...
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I liked
  • Trial order cancellation and no further shipping of any product
  • Money back asap
I didn't like
  • Them lying and stealing my money
  • Fraud on my bank account
  • Not clear at all and not authorized for second charge
#1023393
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Hydroderm Free Trial Review

Hydroderm
#1019055
I thought it is from trusted Costco. After I submitted, I found out that I automatically agreed to join the membership. I tried the phone number from their website for cancellation. There was no answer. It is a scam!
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Hydroderm Original Serum Review

Hydroderm
#1017759
Didn't want product and got charged over 200.00.
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Short Review on November 09, 2016

Hydroderm
#952138
Refunded the product. Have a tracking number and they still say they haven't receive it. I guess I have to get a lawyer to get my money back from them.
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Eye Serum And Anti Aging Cream Review

Hydroderm
#932652
1.0
Details
I had the same thing done to me and I can't even get hold of them. All I have is a P.O. box # no name or address
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Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Website
I cancelled my order way ahead of time and the lady on the phone tried to talk me into keeping the order and even went down to offering it at 1/2 price if i didn't cancel cause I was canceling after 10 days of only getting the product. And then they still went and...
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#1021196
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I tried this product as I thought was a sample for $17.00. But got charged $200 for the two products. This month I got two more and another $200 off my credit card. I will stop payment through my bank. there is no one to call. Not happy. I guess other people have...
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Anonymous
Don

Thought my wife would like to try samples. After ordering from trusted Costco site and receiving, product, read the horrifying reviews. Immediately phoned my credit card compa...

#1017975
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I ordered from Hydroderm not knowing that I would get ripped off. if I returned their product.. last year before Xmas. I returned 4 boxes back to them. without any refund. I'm handicapped and this how they treat me by ripping me off. I want resolution ASAP. I waited...
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Anonymous
Anonymous

I am so sorry for you. Thank you though for posting this because you have now convinced me not to try their free trial offer.

1.0
I didn't like
  • Return policy sucks
  • No solution to my refund
  • I didnt know i had to call in to return their items
#1015459
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I received some samples in an unmarked package. No invoice to say from where they had come. So I ignored it. about a month later my card was debited over $200.00!!! I contacted my card company and they gave me a phone # which I called. after a 20 min. discussion, which...
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#1015085
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I have not ordered the cream, but got the expense on my credit card. Difficult to obtain a phone number and we have to call to obtain an authorization number to return. Even if I told them to stop sending, they have not done so, still kept receiving for another 3...
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#1013180
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Hydroderm company is a thief!
I regret I fell into the trap of taking advantage of the free 1 bottle just by paying for the shipping. Just less than a month before I got the product, I was charge 89.95USD or 120.26Cad on my Visa card. This is without me ordering from them. Folks don't fall into...
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Anonymous
diamondjen

Yes, this is a scam!!! I ordered the sample on Jan 28/2017 that requires me to pay the shipping of approx. Cdn$15. Today, my credit card have 2 amount pending for Cdn$229.07...

dougbelk
dougbelk

The literature shipped with the product VERY plainly says that your credit card would be charged 21 days after SHIPMENT. I also tried this product, which in my opinion is not...

1.0
I didn't like
  • Automatic charging on credit card without permission
#1009304
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What is this???? I did NOT authorise this??? What is it for??? you have deducted $89.95US from my Visa - for what??? I want my money returned ASAP!!!! This has to be a huge scam - if I wasn't on an extremely fixed income I may not have noticed this theft of my meagre...
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Anonymous
Anonymous

Yes, this company is a thief! The same thing happened to me. They took the very same amount taken from yours without permission as the first time was free and I just had to pa...

Anonymous
Marylou Austen Clark 1

I HAVE BEEN WAITING FOR THE REFUND I WAS PROMISED AND THE EMAIL STATING MY CANCELLTION FROM HYDRODERM .MARYLOU

1.0
I didn't like
  • No return address on products
  • Withdrawal from account without authority
  • I feel cheated
#1008482
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