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On March 4 I ordered two free serum samples - paid postage when it arrived there was no return address-samples were not packaged have not used them and when I checked my credit card there were two charges of over $100 US I called and they said they offer nothing for...
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1.0
I didn't like
  • I want my money back in full payable us dollars
  • No information
  • Rude customer
#1027806
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Hydroderm Serum Free Trial Review

I got the free trial of hydroderm i do not want to recieve it every month thank you
5.0
Details
Value for money
#1027416
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Shipment is returned for refund my account client number is 1514829 gauthier Rejeanne 35 parc gagne Cap-Sante G0A1L0 I am not satisfied at all please cancell my subscription because you taken money directly in my credit card number without my permission it is totally...
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#1026292
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This company is one great example of a new era in the business and where catch phrases like "free" it's all it takes to get you into obtaining a product that in the will far from no cost. By simply submitting a request the company with no other notification via phone,...
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#1025054
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Silly me just agree to a free trial for this product and put my credit card just for shipping and got charged 2 months in a row for $300.. When I called them to cancel and get a refund they said is not possible, nor to speak with a supervisor and they hang up on me. It...
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1.0
I didn't like
  • Customer service
  • Very poor quality
  • Product is not usefull at all
#1025032
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I mistakenly thought I was ordering a sample from Costco. I immediately tried to cancel when I realised what had happened. However, the man I spoke to just wouldn't take no for an answer but I had called Mastercard and closed my account. Eventually, when I said I had...
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Anonymous
Clem Pendlebury

I have had a similar experience but when I called Hydrogens 800 number from Canada, the line goes dead. Any ideas how I can get in touch with them?Thanks.

#1024462
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Hydroderm Free Trial Review

This company is a scam- the trial products automatically sign you up for their "auto shipment" plan where they take $89+(usd) from your account! Beware of the scam!!!
1.0
Details
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Website
#1024040
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I noticed an ad to try some free Clinque products on Facebook. The ad mentioned paying for shipping only. I did that and received the 2 products a short while later. They were not Clinque but Hydroderm. I did not think much of it and thought I would try it anyway,...
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#1023774
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MONEY stolen from my debit without permission!!! $370 in USA funds stolen from my debit!!! I thought I was ordering from Clinique! I called them and they have no trace on my two mini hydroderm products, wrinkle serum and eye serum. Ireceived these two mini samples. NO...
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1.0
#1023680
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I purchased a free sample, pay just for shipping, $4.95 as advertised. I gave my credit card number only for shipping costs, not for future purchases. It took a week before I received the sample, meanwhile they charged my credit card before I had completed the 14 day...
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I liked
  • Money back asap
  • Trial order cancellation and no further shipping of any product
I didn't like
  • Not clear at all and not authorized for second charge
  • I do not like it
  • Them lying and stealing my money
#1023393
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