State: South Australia City: Adelaide Clear all filters (5 of 513 reviews match)
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Other Product Review

*** bloody scam ,taken money without permission i.
Company wrote 0 public responses to the review from Jun 24, 2015.
1.0
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Customer service
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Product or Service Quality
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#655289
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I saw an advertisement on Facebook asking for people to trial Hydrodrem's product for free, you had to pay postage of $6.00. Obviously this meant giving your credit card details. The products arrived (they were worth less than $6.00 in my opinion). The$8.00 AUS left my...
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Company wrote 0 private or public responses to the review from Jun 01, 2015.
I didn't like
  • Money stolen from credit card
  • Overcharged no receipt or invoice
#643438
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Skin Care Product Review

Hydroderm have taken my money and no product has arrived! After numerous calls - they're like talking to a machine - they say they've refunded my account which is not true. How can I get my refund? Very unhappy
Company wrote 0 public responses to the review from Apr 13, 2015.
#621314
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I accepted a free trial of eye serum and hydroderm, having to pay for the postage ONLY. Then about 6 weeks later I noticed on my bank statement that Hydroderm had stolen over $200.00 from my account. I never gave them permission to do so. What a scam. When I tried to...
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Company wrote 0 private or public responses to the review from Mar 26, 2015.
Anonymous
Anonymous

First I changed my credit card number. I was also very lucky that I am with a good bank. They refunded all my money to me and were going to retrieve it back from Hydroderm. P...

I didn't like
  • Money theft from account
  • Scam product
  • Service
#613798
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Bought a free sample and they have taken $105.09 from my Credit Card Account back on 14/12/2014. I ordered this online thinking it was free and to pay postage only to receive the product. The amount take was from my VISA card and appeared on the 16/12/2014. I will get...
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Company wrote 0 public responses to the review from Jan 01, 2015.
Anonymous
rose

I am in a similar position! I had to call twice today to organise a refund. But who knows if I'll get it back. I have to return the product and only once the product is receiv...

I didn't like
  • Scam product
  • Unsubstantiated claims
  • Money taken without permision
#576963
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Contact Hydroderm

Mailing Address:
Hydroderm
15260 Ventura Boulevard, Suite 171
Sherman Oaks, California 91403
United States
Phone:
(800) 759-8620
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