Tauranga, Gisborne
Not resolved
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I paid to have the FREE sample posted to my New Zealand address, didn't like the sticky feel to the product and posted it back to Milton Keynes with my reference number, but was dismayed to find when my Visa account arrived I had been debited another NZ$114.50 without

my permission. The email address given on their web site does not

operate and the one call I made to Edinburgh 0805080774 (one of their addresses at Buchanan Street) was unanswered. There have been no further debits, for which I am grateful, and I have learned a very

good lesson.

This reviewer shared experience about poor customer service and wants this business to issue a full refund as the author lost $84. The author is overall dissatisfied with Hydroderm. The most disappointing about hydroderm account from Hydroderm was money stolen from account without permision and having no way to contact supplier , but reviewer liked money back asap. Reviewer wants customer support to reach out to him or her ASAP for further discussion of this matter.

Also, you can continue reading comments about Hydroderm.

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